Pedro Monteiro

118: Organizational Structures & Digital Technologies – AoM 2024 Symposium

October 15, 2024 Pedro Monteiro 0:05:09
This month we present a recording of a symposium titled “Design Choices: Examining the Interplay of Organizational Structure and Digital Technologies” from the 2024 Annual Meeting of the Academy of Management. Digital technologies now underpin the very fabric of the workplace; how tasks are assigned, bundled, and monitored partially hinges on the design of such technologies. Four panelists discuss various perspectives on the matter including design thinking, disparities of structures and norms that the same technologies generate among different nations, and the need to formally differentiate design research from design practice.Read More

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116: Resource Dependence Perspective — Pfeffer & Salancik

August 27, 2024 Pedro Monteiro 0:03:44
Resource Dependence Theory (RDT) represented a significant departure from extant literature on management and organization studies in the 1970s. Prior to the publication of Jeffrey Pfeffer and Gerald’s The External Control of Organizations: A Resource Dependence Perspective in 1978, the social context and environment surrounding organizations were little studied. In the book, Pfeffer & Salancik argued that the behaviors or organizations and their managers were driven by the context, because of the need for resources in order to survive. Thus, managerial decisions were based far more on how to manage interdependencies with external social actors than what would presumably lead to objectively better outcomes. They believe RDT explains more accurately the kinds of managerial behaviors observed and how organizations chose (and fired) their executives than other theories of the time.Read More

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114: Sociotechnical Systems — Trist & Bamforth (revisited)

June 6, 2024 Pedro Monteiro
With over 110 episodes in our catalogue, we decided it was time to take a step back and revisit one of our earlier episodes that continues to come up time and again. Episode 34, covering Trist & Bamforth’s study on the longwall method of coal-getting, was referenced in sixteen (16) episodes since its release. That is more than any other episode! This re-release includes a new supplement further the conversation to contemporary issues and a sidecast on the use of this study as a cautionary tale for professional education.Read More

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113: Sports & Gender – “A League of Their Own”

May 14, 2024 Pedro Monteiro 0:03:46
The rapid growth of women’s professional team sports has a history, and many contemporary women’s athletes have honored the legacy of past pioneers as their inspiration. Included in this legacy is the All-American Girls Professional Baseball League (AAGPBL) that existed from 1943 through 1954 in the U.S. and popularized through the 1992 film “A League of Their Own,” directed by Penny Marshall and starring a large ensemble cast including Geena Davis and Tom Hanks. In addition to describing the lived experiences of the league’s first players, it captures how deeply embedded and institutionalized baseball was in the US such that fears of losing it due to World War II and the drafting of players into military service caused baseball owners to create a women’s league. The movie touches on various important organizational themes such as gendering, innovation, and identity.Read More

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112: Hierarchies & Promotion – The “Peter Principle”

April 9, 2024 Pedro Monteiro 0:04:04
The diligent administrative assistant moves up to supervisor but fails. The assembly line worker is promoted to foreman but cannot do the job. A teacher earns a deputy principal position in a school but falls flat on their face. Why is that? Why does this seem to happen across organizations? In The Peter Principle, Lawrence J. Peter and Raymond Hull not only provides answers to these questions, they delve into all the possible implications. The Principle goes like this, “In a hierarchy, everyone rises to their level of incompetence.” How they derived this principle the subject of our conversation that explores one of the funniest but more insightful book on the perils of organizational life ever written.Read More

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111: Visible & Invisible Work – Susan Leigh Star

March 12, 2024 Pedro Monteiro 0:03:05
In this episode, we focus on the emerging discourse from the 1990s on how automated systems would potentially change the very meaning of work. The discussion is on a seminal work of Susan Leigh Star and co-author Anselm Strauss, “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in CSCW’s flagship journal, Computer-Supported Cooperative Work, in 1999. The article focuses on the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook.Read More

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110: Organizations and Law – Lauren Edelman

February 13, 2024 Pedro Monteiro 0:04:11
In this episode, we explore two articles from Lauren Edelman, “Legal Ambiguity and Symbolic Structures: Organizational Mediation of Civil Rights Law” from 1992 and “The Endogeneity of Legal Regulation: Grievance Procedures as Rational Myth” from 1999. These studies showed a wide variety of organizational responses to the enactment of civil rights legislation, but that certain responses were legitimated due to their success in symbolically showing effort in addressing discrimination and thus institutionalized across other organizations.Read More

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109: Emergence of Mental Health Professions – Abbott

January 23, 2024 Pedro Monteiro 0:03:12
In this episode, we return to Andrew Abbott’s The System of Professions: An Essay on the Division of Expert Labor from 1989 to study in depth one of his case studies that may illuminate the present-day mental health crises gripping many nations from the COVID-19 pandemic. “The Construction of the Personal Problems Jurisdiction” chronicles how social changes from the Industrial Revolution led to the maladjustment and isolation felt by many newly industrialized workers who could no longer reach back to the stable social structure from whence they came. As a result, several professions emerged and competed for jurisdiction over the diagnosis and treatment of personal problems.Read More

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107: Institutionalized Rules and Formal Structures — Meyer & Rowan

November 14, 2023 Pedro Monteiro 0:03:57
We discuss John Meyer and Brian Rowan’s famous 1977 article “Institutionalized organizations: Formal structure as myth and ceremony.” In it, they argued that “institutionalized products, services, techniques, policies, and programs function as powerful myths, and many organizations adopt them ceremonially” (p. 340), even if they result in organizations becoming less efficient or effective in their intended missions or purposes. In fact, these myths can become so powerful as to stigmatize organizations that reject them. Read More

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106: The Study of Organizations Across Disciplines

October 10, 2023 Pedro Monteiro
We sit down with Woody Powell and Bob Gibbons who, since 2016, have been organizing the summer institute on organizational effectiveness at the Center for Advanced Study in Behavioral Sciences (CASBS) in Stanford, California. We ask them to reflect on the history of CASBS and the summer institute, the value of fostering interdisciplinary conversations on the study of organizations, and the way in which they design and conduct the summer institute to allow young scholars across economics, sociology, management, public policy, political science, information and communication studies, and other fields, to learn from one another.Read More