Pedro Monteiro

88: Social Defenses Against Anxiety — Isabel Menzies

This month’s episode examines one of the classic studies from the Tavistock Institute, Isabel Menzies’ “A Case-Study in the Functioning of Social Systems as a Defence Against Anxiety.” This famous study of how a teaching hospital developed odd and somewhat dysfunctional methods for protecting its nurses from anxiety and stress by effectively isolating nurses from the patients to prevent emotional attachment. Nursing students witnessing these methods in practice found them in violation of their expectations regarding care and their professional calling, and were quitting. What were these methods and why did they come about?

87: The Art of War (and Management?) — Sun Tzu

This month’s episode examines war and how principles derived from it are presently applied to other organizational and management contexts. Sun Tzu’s The Art of War is an ancient text that emerged from the Warring States period that lasted from the 5th through 3rd centuries B.C. and engulfed most of modern mainland China. It embraced the complexity of the environment of war, which therefore has allowed it to be adapted for navigating other forms of complexity such as business competition. We examine the text in its original context to illustrate the need to understand the purpose and utility of classic texts.

86: Networks and Network Theory — Mark Granovetter

Granovetter’s 1973 article, “The Strength of Weak Ties,” introduced whole new ways of thinking about seemingly simple and straightforward topics and changed the direction of social research. He showed how “weak” ties, occasional connections between individuals among different networks, were powerful means for providing opportunities and new ideas not otherwise available. He also charted a way for researchers to connect micro-level interactions with macro-level patterns. Given how social networking has changed so much between social media and the pandemic, we decided to give this article a fresh look.

84: Professionalizing Business — Louis Brandeis

We discuss the life and works of Louis Brandeis who originated the term ‘scientific management’ that aimed at conserving effort and making work life more predictable, reducing worker stress and increasing satisfaction. He also advocated for a more altruistic and professionalized form of business leadership that served both the needs of customers or clients and those of the workers under their supervision. A collection of his lectures entitled Business – A Profession expounds on these ideas, and he includes a number of case studies and illustrations to show both the human and financial potential of his professed forms of management where profit would not be the only measure of a business’ success.

82: Women of Organizational Scholarship — Classics AoM PDW LIVE

Presents a professional development workshop we hosted at the 2021 Annual Meeting of the Academy of Management. It sheds light on the foundational texts of female scholars for the field of organization and management theory but whose work is often overlooked. Includes presentations by Emmanuelle Vaast on Jean Lave, Marta Calás on Edith Penrose, Martha Feldman on Susan Leigh Star, Maja Korica on Rosemary Stewart, Maria José Tonelli on Isabel Menzies Lyth, and Lisa Cohen on Rosabeth Moss Kanter.

81: Diversity and Inclusion — EGOS 2021 Special LIVE

The COVID-19 pandemic and its effects on societies and the workspace have demonstrated the importance of open conversations on matters of diversity and inclusion. The theme for the 37th Colloquium of the European Group for Organizational Studies (EGOS), hosted virtually in July 2021 by the Vrije Universiteit (VU) in Amsterdam, was “Organizing for an inclusive society: Meanings, motivations, and mechanisms.” In this special episode, we offer the keynote address of that colloquium by Mirjam van Praag, “The Value (Drivers) of Diversity: A Perspective from Research and Management Practice.” She provides insights from her research on the added value and imperative of sustaining diversity in the workplace.

78: Patterns of Bureaucracy — Alvin Gouldner

We discuss a classic 1954 book by Alvin Gouldner titled, Patterns of Industrial Bureaucracy. This describes the results of an ethnographic study conducted at a gypsum processing plant that included both a mine and a production line for construction materials. Gouldner and his team uncovered three distinct patterns of bureaucratic rules based on the acceptance and compliance of bureaucratic rules by workers and management – patterns still relevant today.

77: Job Design – Hackman & Oldham

We discuss a 1975 article by J. Richard Hackman and Greg R. Oldham in the Journal of Applied Psychology titled, “Development of the Job Diagnostic Survey.” The purpose of the instrument was to help managers increase the motivational potential of jobs. They developed the JDS through the studies of existing jobs to determine what makes a job motivating and also how to improve the motivating potential of jobs from how they are defined and described. It remains a seminal reading in job design today. With Special Guest Lisa Cohen from McGill University.

76: Comparative Analysis of Organizations – Charles Perrow

We discuss a 1967 article from Charles Perrow, “A Framework for the Comparative Analysis of Organizations.” Perrow proposed a framework for comparing organizations, largely around “technology” which in contemporary times would be taken to mean the work to be performed. The framework allows analysis of the character of the work being done, nature of the raw material (e.g., tangible objects or intangible symbols), and associated task and social structures.

75: Institutionalization – Philip Selznick

Philip Selznick seeded the origins of institutional theory in organization studies. He brought attention to the symbolic aspects of administration, such as when organizational tools and processes assume an importance beyond their concrete technical value—what he labelled institutionalization. In this episode, we discuss one of his classic works from 1949, TVA and the Grass Roots: A Study in the Sociology of Formal Organization that contributed to his theory of organization through an examination of the Tennessee Valley Authority -- was formed to foster recovery from the Great Depression.