Tom Galvin

What’s Coming for the Podcast in 2022!

As we enter our seventh year, we recognize the treasure trove of material that we have collected in our podcast episodes. And so, we are actively looking for ways to turn our program and website into a sort of digital library open for anyone interested in organization theory and management science. Take part in our survey to tell us what is important to you, and you could win a prize!

86: Networks and Network Theory — Mark Granovetter

Granovetter’s 1973 article, “The Strength of Weak Ties,” introduced whole new ways of thinking about seemingly simple and straightforward topics and changed the direction of social research. He showed how “weak” ties, occasional connections between individuals among different networks, were powerful means for providing opportunities and new ideas not otherwise available. He also charted a way for researchers to connect micro-level interactions with macro-level patterns. Given how social networking has changed so much between social media and the pandemic, we decided to give this article a fresh look.

85: Carnegie-Mellon Series #6 — Organizations

In this episode, we discuss the second edition of James March and Herbert Simon’s classic text 'Organizations.' In addition to the well-known concepts such as bounded rationality and satisficing, the book introduces an important critique of the mechanistic view that “classic” organization theory to that point approached organizations and its members. How do decisions get made? What causes individuals or join, stay in, or leave organizations? What about the causes and effects of conflict? We explore all this and more.

84: Professionalizing Business — Louis Brandeis

We discuss the life and works of Louis Brandeis who originated the term ‘scientific management’ that aimed at conserving effort and making work life more predictable, reducing worker stress and increasing satisfaction. He also advocated for a more altruistic and professionalized form of business leadership that served both the needs of customers or clients and those of the workers under their supervision. A collection of his lectures entitled Business – A Profession expounds on these ideas, and he includes a number of case studies and illustrations to show both the human and financial potential of his professed forms of management where profit would not be the only measure of a business’ success.

83: Organizational Design — Jay Galbraith

We discuss several works by Jay Galbraith on the theory and practice of organizational design, which is about creating organizations to provide better outcomes and serve the organization’s purpose and strategy. This episode begins with a focus on one of Jay Galbraith’s earlier publications, an article titled, “Organizational Design: An Information Processing View” for designing organizations to make better decisions in times of high uncertainty, and then brings in his more recent works promoting his five-point “Star Model,” a design tool for use by managers.

80: Management Theory & Practice — Sumantra Ghoshal

We discuss a critique of business education -- Sumantra Ghoshal’s article from the Academy of Management Learning and Education, “Bad Management Theories are Destroying Good Management Practices.” He describes a feedback loop between schools and practitioners that has led to theories based on a “pretense of knowledge” that assumes causality and predictability of the business environment and a “gloomy vision” that assumes the worst of human nature. In effect, theories are built around ideas that managers cannot be trusted and matters of complexity can be managed through mathematical models, setting ethics and morals aside. A great think piece for considering the roles of business schools and professional education!

79: Labor Relations – Jane Addams

We discuss a famous speech by Jane Addams titled, A Modern Lear, her reflections on the events leading to and during the infamous Pullman Railway Strike of 1894. Using ideas drawn from the emergence of classic pragmatism and Shakespeare’s King Lear as an analogy, Addams took both the ownership and workers to task for the violence and provides a way to avoid a recurrence of such a tragedy. What insights are applicable to today’s contemporary situation? Can pragmatism provide a way forward?

78: Patterns of Bureaucracy — Alvin Gouldner

We discuss a classic 1954 book by Alvin Gouldner titled, Patterns of Industrial Bureaucracy. This describes the results of an ethnographic study conducted at a gypsum processing plant that included both a mine and a production line for construction materials. Gouldner and his team uncovered three distinct patterns of bureaucratic rules based on the acceptance and compliance of bureaucratic rules by workers and management – patterns still relevant today.

77: Job Design – Hackman & Oldham

We discuss a 1975 article by J. Richard Hackman and Greg R. Oldham in the Journal of Applied Psychology titled, “Development of the Job Diagnostic Survey.” The purpose of the instrument was to help managers increase the motivational potential of jobs. They developed the JDS through the studies of existing jobs to determine what makes a job motivating and also how to improve the motivating potential of jobs from how they are defined and described. It remains a seminal reading in job design today. With Special Guest Lisa Cohen from McGill University.

76: Comparative Analysis of Organizations – Charles Perrow

We discuss a 1967 article from Charles Perrow, “A Framework for the Comparative Analysis of Organizations.” Perrow proposed a framework for comparing organizations, largely around “technology” which in contemporary times would be taken to mean the work to be performed. The framework allows analysis of the character of the work being done, nature of the raw material (e.g., tangible objects or intangible symbols), and associated task and social structures.