Tom Galvin

60: Contingency Theory — Joan Woodward

Joan Woodward was a pioneer in organization theory, and in this episode we explore her seminal work Industrial Organization: Theory and Practice, originally published in 1965. The book presents the results of an extensive longitudinal study of the technologies, processes, and systems used by over one hundred industrial firms concentrated in southeast England over a ten year period. Read More

59: Theory X and Y – Douglas McGregor

In this episode, we examine Douglas McGregor's most famous work, The Human Side of Enterprise, that proposed two "theories" encapsulating management assumptions about human behavior. His Theory X described the dominant thinking of the 1950s, where managers held a dim view of employees, who were assumed to be disinclined to work and had to be coerced into doing so. McGregor felt that Theory X led to adversarial relationships between managers and workers, resulting in poorer performance and an unhealthy environment. His Theory Y saw employees as wishing to be challenged and fulfilled if properly empowered and engaged.Read More

57: Reward Systems – Steven Kerr

Why do organizations espouse one thing but do another? This is essentially what Steven Kerr asks in his popular 1975 article in the Academy of Management Journal, "On the Folly of Rewarding A, While Hoping for B," on reward systems. Using examples ranging from politics and war to business and public sector settings, Kerr found a common pattern: that the organization's goals are too often not supported by the things they actually reward and encourage.Read More

55: Group Dynamics and Foundations of Organizational Change – Kurt Lewin

We discuss Kurt Lewin's article, "Frontiers in Group Dynamics," that makes a strong case for treating the social sciences on the same level with the natural sciences--previously, social science was considered neither rigorous nor valid. Using metaphors from physics, Lewin explains social phenomena in tangible, physical terms and explains how individuals within a social space interact in ways that could be measured similarly to physical or chemical phenomenon.Read More

54: Measuring Organizational Cultures – Hofstede

We cover Hofstede's classic 1990 paper, "Measuring Organizational Cultures: A Qualitative and Quantitative Study Across Twenty Cases." Through surveys and interviews among members of twenty units within ten large organizations, Geert Hofstede's team proposed six distinct determinants of organizational culture that could be compared and contrasted across all organizations.Read More

53: Taylorism in Motion — Charlie Chaplin’s Modern Times

We discuss Charlie Chaplin's 1936 film "Modern Times" balances great physical comedy with powerful social commentary. Chaplin portrayed a hapless Worker on an assembly line who is tormented both by supervisors and the work itself. After being subjected to a humiliating experiment intended to improve the line's efficiency, the Worker runs through a series of rotating jobs, stints in jail, and other misadventures as he tries to find his purpose in life.Read More

52: Management in Practice – Rosemary Stewart

What do managers do in practice? How do they spend their time (or put another way, how does their time spend them)? Are there differences in the demands of managers in different positions, or withiin different organizations? These were the questions that famed management theorist Rosemary Stewart set out to uncover in her research back in the 1960s, resulting in the first edition of this episode's subject--her book Managers and Their Jobs: A Study of the Similarities and Differences in the Ways Managers Spend Their Time.Read More

51: The Tyranny of Light — Hari Tsoukas

Haridimos Tsoukas' 1997 article "The Tyranny of Light" was a bold article that challenged conventional wisdom about the oncoming information society. The Internet, personal computers, and the dot-com boom were still new and exciting. But Tsoukas foresaw many dangers -- have they come to pass?Read More

50: Celebrating 50 Episodes! What Have We Learned?

This is our first "milestone" release, celebrating our 50th episode and providing an opportunity for us to gather all the cast members to reflect on what the podcast has meant to us and how much we have accomplished.Read More

49: Engineered Culture and Normative Control – Gideon Kunda

Originally published in 1992, Gideon Kunda's ethnographic study of a high-tech corporation altered the discourse on organizational culture. "Tech," the firm being studied, was a firm on the rise and saw itself as a leader and ground breaker in the rapidly growing high-tech industries of the 1980s. But as the firm grew, it began indoctrinating its tried-and-true hard-work formula in aggressive and unhelpful ways.Read More