Classics

16: Contingency Theory – Lawrence and Lorsch

We discuss Paul Lawrence and Jay Lorsch's book “Organization and Environment: Managing Differentiation and Integration” and a series of papers which advance an open systems perspective on organizations. The contingency school postulates that there is not one best way to structure work or an organization. An optimum course of action depends – is contingent – on the external and local conditions in which an organization is inserted. Read More

13: Banana Time – Donald Roy

One of the most famous ethnographic works, Banana Time: Job Satisfaction and Informal Interaction describes Donald F. Roy's experience of working as a drill press operator (as in the picture on this page) for two months. Set against the backdrop of Taylor-inspired Scientific Management, the paper provides a thick description of the setting, the tools of work and, most importantly, behaviour and dynamics of the group of workers whom Roy was assigned to work with.Read More

11: Culture and High Reliability – Bierly and Spender

We discuss Culture and High Reliability Organizing (HRO). While not universally known within management and organization studies, High Reliability is concerned with formal structure and process, as well as informal commitment, motivation and trust. HRO describes a subset of hazardous organizations that enjoy a high level of safety over long periods of time. What distinguishes types of high-risk systems is the source of risk, whether it is the technical or social factors that the system must control or whether the environment, itself, constantly changes.Read More

9: Hawthorne Studies – Elton Mayo

The Hawthorne studies take their name from the Hawthorne works, a factory near Chicago which belonged to Western Electric. Even though these studies are traditionally solely associated with Mayo’s name, most of the experimental work was carried out by Fritz Roethlisberger (his graduate assistant) and William Dickson (head of the department of employee relations at Western Electric). The experiments took place between 1924 and 1932 and were commissioned because the company wanted to understand which was the optimal level of lighting to increase workers’ productivity. Mayo’s work "The Social problems of an Industrial Civilization" (1945) is the text we are reading for this episode. In this book, Mayo reports on a number of his research projects – including the studies in the Textile Mill in Philadelphia and the Hawthorne Studies previously mentioned – and provides an ambitious social commentary on industrial society.Read More

8: The Ends of Men – Chester Barnard

Continuing with our discussion of Chester Barnard's master work - The Functions of The Executive (1938) - we look at parts III & IV of the book. Here he is going into more depth on a number of organizational aspects and on the process of management. Specifically, Barnard talks about the parts that make up an organization in Part III and, finally, the functions of the executive in Part IV.Read More

7: Phases of Cooperation – Chester Barnard

This is the first of two episodes devoted to The Functions of the Executive. For this episode we are reading Parts I and II of the book, where Barnard outlines his understanding of the individual, of why individuals would form organizations, and of the basic principles of the formal organization.Read More

6: Bureaucracy – Max Weber

We discuss two chapters of Max Weber's 1922 book Economy and Society. Weber was most interested in bureaucracy. He believed that bureaucratic coordination of activities is a hallmark of the modern and civilized society. This was not least because bureaucracies are organized according to rational principles, and rationality is an ongoing intellectual effort that is subject to education and discipline. In a bureaucratic organization offices are ranked in a hierarchical order and their operations are characterized by impersonal rules.Read More

5: The Law of the Situation – Mary Parker Follett

This episode is a review of one of Mary Parker Follett’s great lectures, "The Giving of Orders," contained in a collection of Follett’s lectures and writings that was assembled by Lyndall Urwick at the end of her life in an effort to preserve her ideas for others. Follett believed that exploring “the science of the situation” involved both management and workers studying the situation together. Read More

3: Theory of Human Motivation – Abraham Maslow

We discuss "A Theory of Human Motivation" by Abraham H. Maslow, one of the most famous psychology articles ever written. Originally published in 1943, it was in this landmark paper that Maslow presented his first detailed representation of Self-Actualization - the desire to become everything that one is capable of becoming - at the pinnacle of a hierarchy of human needs. What Maslow is most famous for, however, is the pyramid of human needs.Read More

2: General and Industrial Management – H. Fayol’s Theory of Administration

For this episode, we are reading part of Henri Fayol's central 1916 work, General and Industrial Management (first translated into English in 1929, but not published in the United States until 1949). In this work Fayol clearly outlined the five distinct elements of management and the fourteen principles that he believed should guide managers in administering those elements. Read More