Human Resources

119: Management & the Worker — Roethlisberger & Dickson

November 12, 2024 Samantha Ortiz 0:04:36
We return for another look at the Hawthorne Studies through Fritz Roethlisberger and William Dickson’s 1939 book Management and the Worker. The work chronicles five years of experiments that initially sought the optimal conditions for increased worker performance but evolved into an examination of the social controls that worker exercise over themselves for self-preservation against managerial decisions. It also includes an introspective look into the researchers themselves as they had to design new experiments to make sense of the surprising and contradictory findings. The book is incredibly detailed and laid the foundation for the development of the Human Relations tradition in organization studies.

48: Stratified Systems Theory — Elliott Jaques

October 11, 2018 Ralph Soule
As bureaucracies became more prevalent as a feature of organizations post-WWII, questions surfaced as to how they could be improved. Was there an optimal way to design them? What was the best role of individual members within a bureaucracy? Could individuals be developed to handle higher level roles? Among those asking such questions was Elliott Jaques, co-founder of the Tavistock Institute and later the author of the renowned book Requisite Organization that combined social theories with theories of organization.

36: The Human Capital Hoax – Employment in the Gig Economy

November 14, 2017 Ralph Soule 0:52:31
We step back from the classics and examine a contemporary work covering a timely topic – the negative effects of ‘Uberization’ and the gig economy on the economic and social fabric. The article is Peter Fleming's "The human capital hoax: Work, debt, and insecurity in the era of uberization," published in 2017 in the journal Organization Studies. In it, Fleming takes a classic approach towards economics and traces its ‘dark’ influence on contemporary dynamics.

17: Tokenism – Rosabeth Moss Kanter

September 20, 2016 Ralph Soule 0:19:36
In this episode, we read Rosabeth Moss Kanter’s paper “Some Effects of Proportions on Group Life: Skewed Sex Ratios and Responses to Token Women” (1977) which features as a chapter in her classic book, "Men and Women of the Corporation." In this article, Kanter explores how interactions within a group or an organization are affected by the different numbers of people from distinct social types. In particular, she focuses on groups with skewed gender ratios: a high proportion of men and a small number of women – the tokens. The study is based on observations and interviews with sales team which had recently started to incorporate women in its workforce and shows how structural factors stifled their potential.

14: Simply Managing, by Henry Mintzberg

August 2, 2016 Dmitrijs Kravcenko 0:11:18
The book we analyzed in this episode, Simply Managing (2013), is an updated study of managers conducted by Henry Mintzberg based on observing 29 managers at all levels of organizations across a range of industries and organizational structures: business, government, healthcare, and pluralistic organizations such as museums and non-governmental organizations.