Organizational Behavior

52: Management in Practice – Rosemary Stewart

February 5, 2019 Ralph Soule
What do managers do in practice? How do they spend their time (or put another way, how does their time spend them)? Are there differences in the demands of managers in different positions, or withiin different organizations? These were the questions that famed management theorist Rosemary Stewart set out to uncover in her research back in the 1960s, resulting in the first edition of this episode's subject--her book Managers and Their Jobs: A Study of the Similarities and Differences in the Ways Managers Spend Their Time.

49: Engineered Culture and Normative Control – Gideon Kunda

October 30, 2018 Ralph Soule
Originally published in 1992, Gideon Kunda's ethnographic study of a high-tech corporation altered the discourse on organizational culture. "Tech," the firm being studied, was a firm on the rise and saw itself as a leader and ground breaker in the rapidly growing high-tech industries of the 1980s. But as the firm grew, it began indoctrinating its tried-and-true hard-work formula in aggressive and unhelpful ways.

47: Organizational Identity — Albert & Whetten

September 18, 2018 Ralph Soule
"Who are WE?" The pursuit of an answer to this tantalizingly simple question began with a book chapter written in 1985 by organization theorists Stuart Albert and David Whetten. "Organizational Identity" established the construct of identity at the organizational level and described it as the sum of three types of claims -- claims of an organization's central character, claims of its distinctiveness from other organizations, and claims of temporal continuity that tie the present organization to its history.

45: Fate of Whistleblowers – C. Fred Alford

August 2, 2018 Ralph Soule
We discuss Fred Alford's book Whistleblowers: Broken Lives and Organizational Power in 2001 to understand and make sense of horrible treatment often suffered by those who witness and report illegal or immoral acts and have the courage and persistence to speak up and stand for what is right. In workplace environments, we have a name for such heroic men and women – whistleblowers. But historically, the experiences of many other whistleblowers are discouraging – being ostracized, ignored, harassed, marginalized, physically attacked, socially isolated and ultimately defeated while the wrongdoers continue with their organizations. Alford's study brings these experiences to light in hopes of changing attitudes toward those who would speak up for what is right.

39: Carnegie Mellon Series #4 – Organizational Choice

February 8, 2018 Ralph Soule
The podcasters discuss a fascinating article, “A Garbage Can Model of Organizational Choice,” published in Administrative Science Quarterly back in 1972 by Michael Cohen, James March, and Johan Olsen. This is another episode from the Carnegie-Mellon University tradition, alongside Episode 4 on Organizational Routines and Episode 19 on Organizational Learning. This installment addresses organizational decision making and choice and, like the others in this series, it changed the way people think about organizations and organizational behavior.

38: Socialization and Occupational Communities – Van Maanen

February 4, 2018 Pedro Monteiro
In this episode, we examine John Van Maanen's classic ethnographic study of police recruits from an urban police department in the U.S. "Police socialization: A longitudinal examination of job attitudes in an urban police department," published in Administrative Science Quarterly in 1975, presents Van Maanen's study on the socialization process of new police officers from their training and indoctrination at the police academy to their early months on the beat.

35: The Managed Heart – Arlie Hochschild

October 24, 2017 Ralph Soule 0:39:33
The Managed Heart, originally published in 1983 by Dr. Arlie Hochschild, introduced the concept of emotional labour as a counterpart to the physical and mental labour performed in the scope of one’s duties. The importance of emotional labour is made clear in Dr. Hochschild’s descrption of flight attendants, who regardless of the dispositions of airline passengers, turbulence in the flight, or personal stress is required to act and behave in ways that minimize passenger anxiety and encourage them to fly with that airline again. Thus, the book explores the challenges of stress, protecting one’s personal identity and private life, differentiated (and often unfair) gender roles, miscommunication between supervisors and workers or workers and clients, and others.

33: Foreman – Master and Victim of Doubletalk

September 13, 2017 Ralph Soule 0:13:14
This episode covered Fritz J. Roethlisberger’s classic 1945 article from Harvard Business Review (HBR), “The FOREMAN: Master and Victim of Double Talk.” The article resulted from a study concerning the dissatisfaction of foremen in mass production industries at the time. Foremen suffered under low pay and poor wartime working conditions. Meanwhile, management addressed the foremen’s concerns through short-sighted “symptom-by-symptom” corrective actions to little effect. As a result, foremen were leaning toward unionization, while management found itself unable to keep pace with the social implications of rapidly advancing technologies on the supervisory structure.

32: Organizational Stupidity with Mats Alvesson and Bjorn Erik Mork LIVE

August 23, 2017 Ralph Soule
"Functional stupidity" is the term used by Alvesson and Spicer to describe a strange phenomenon they observed in practice: smart people in organizations that do seemingly not smart things because people are discouraged to think and reflect. Mats Alvesson and Bjørn Erik Mørk sit down with Ralph to talk about functional stupidity and real world implications for nearly an hour after Mats' keynote speech at the conference.

30: Corporate Culturalism — Hugh Willmott

August 2, 2017 Dmitrijs Kravcenko 0:16:54
Hugh Willmott Strength is Ignorance; Slavery is Freedom: Managing Culture in Modern Organizations was Hugh Willmott’s critique of corporate culturalism, a dominant theme in management studies in the 1980s. In 1993, when the paper appeared in the Journal of Management Studies, strengthening corporate culture was seen as a way to improve organizational performance. But instead of an academic response, Willmott used George Orwell’s classic dystopian novel Nineteen Eighty-Four to explain his objections.