Streams

90: Organizations in Action – James Thompson

We will examine James D. Thompson’s "Organizations in Action: Social Science Bases of Administrative Theory" from 1967 that established a new direction in organization studies. Beginning with a recapitulation of the theoretical work of the time, Thompson expanded the dominant rational model of organizing with the emerging ideas about human behaviour, complexity, and the relation between organizations and their environments. The result was a proposed theory of administration that remains relevant to this day.

60: Contingency Theory — Joan Woodward

Joan Woodward was a pioneer in organization theory, and in this episode we explore her seminal work Industrial Organization: Theory and Practice, originally published in 1965. The book presents the results of an extensive longitudinal study of the technologies, processes, and systems used by over one hundred industrial firms concentrated in southeast England over a ten year period.

53: Taylorism in Motion — Charlie Chaplin’s Modern Times

We discuss Charlie Chaplin's 1936 film "Modern Times" balances great physical comedy with powerful social commentary. Chaplin portrayed a hapless Worker on an assembly line who is tormented both by supervisors and the work itself. After being subjected to a humiliating experiment intended to improve the line's efficiency, the Worker runs through a series of rotating jobs, stints in jail, and other misadventures as he tries to find his purpose in life.

34: Sociotechnical Systems – Trist and Bamforth

We discuss important article by Eric Trist and Ken Bamforth, “Some Social and Psychological Consequences of the Longwall Method of Coal-Getting,” published in the journal Human Relations in 1951. Eric Trist was a British social scientist best known for his contributions to the field of organization development and one of the founders of the Tavistock Institute. Ken Bamforth was a miner and industrial fellow of the Tavistock Institute. The article’s subtitle is an examination of the psychological situation and defences of a work group in relation to the social structure and technological content of the work system, and explores how a technological change in the coal-mining industry tore apart the social structure of the workers who were supposed to have benefitted from the change. The technological change in question was the mechanization of the process of mining and extracting coal along a very long face, as opposed to the previous ‘hand-got’ methods where small teams would dig out coal from smaller faces.

33: Foreman – Master and Victim of Doubletalk

This episode covered Fritz J. Roethlisberger’s classic 1945 article from Harvard Business Review (HBR), “The FOREMAN: Master and Victim of Double Talk.” The article resulted from a study concerning the dissatisfaction of foremen in mass production industries at the time. Foremen suffered under low pay and poor wartime working conditions. Meanwhile, management addressed the foremen’s concerns through short-sighted “symptom-by-symptom” corrective actions to little effect. As a result, foremen were leaning toward unionization, while management found itself unable to keep pace with the social implications of rapidly advancing technologies on the supervisory structure.

16: Contingency Theory – Lawrence and Lorsch

We discuss Paul Lawrence and Jay Lorsch's book “Organization and Environment: Managing Differentiation and Integration” and a series of papers which advance an open systems perspective on organizations. The contingency school postulates that there is not one best way to structure work or an organization. An optimum course of action depends – is contingent – on the external and local conditions in which an organization is inserted.

14: Simply Managing, by Henry Mintzberg

The book we analyzed in this episode, Simply Managing (2013), is an updated study of managers conducted by Henry Mintzberg based on observing 29 managers at all levels of organizations across a range of industries and organizational structures: business, government, healthcare, and pluralistic organizations such as museums and non-governmental organizations.

9: Hawthorne Studies – Elton Mayo

The Hawthorne studies take their name from the Hawthorne works, a factory near Chicago which belonged to Western Electric. Even though these studies are traditionally solely associated with Mayo’s name, most of the experimental work was carried out by Fritz Roethlisberger (his graduate assistant) and William Dickson (head of the department of employee relations at Western Electric). The experiments took place between 1924 and 1932 and were commissioned because the company wanted to understand which was the optimal level of lighting to increase workers’ productivity. Mayo’s work "The Social problems of an Industrial Civilization" (1945) is the text we are reading for this episode. In this book, Mayo reports on a number of his research projects – including the studies in the Textile Mill in Philadelphia and the Hawthorne Studies previously mentioned – and provides an ambitious social commentary on industrial society.

5: The Law of the Situation – Mary Parker Follett

This episode is a review of one of Mary Parker Follett’s great lectures, "The Giving of Orders," contained in a collection of Follett’s lectures and writings that was assembled by Lyndall Urwick at the end of her life in an effort to preserve her ideas for others. Follett believed that exploring “the science of the situation” involved both management and workers studying the situation together.

Your Kitchen Probably Comes from F. W. Taylor!

It might sound strange at first, but the impact of Taylor's ideas went way beyond factory work and production! The attention for optimizing work activities was taken up by numerous others, the Gilbreth couple perhaps being the most famous ones. Check out the photos in this special post to learn if your kitchen was a product of scientific management!