Work

90: Organizations in Action – James Thompson

We will examine James D. Thompson’s "Organizations in Action: Social Science Bases of Administrative Theory" from 1967 that established a new direction in organization studies. Beginning with a recapitulation of the theoretical work of the time, Thompson expanded the dominant rational model of organizing with the emerging ideas about human behaviour, complexity, and the relation between organizations and their environments. The result was a proposed theory of administration that remains relevant to this day.

60: Contingency Theory — Joan Woodward

Joan Woodward was a pioneer in organization theory, and in this episode we explore her seminal work Industrial Organization: Theory and Practice, originally published in 1965. The book presents the results of an extensive longitudinal study of the technologies, processes, and systems used by over one hundred industrial firms concentrated in southeast England over a ten year period.

53: Taylorism in Motion — Charlie Chaplin’s Modern Times

We discuss Charlie Chaplin's 1936 film "Modern Times" balances great physical comedy with powerful social commentary. Chaplin portrayed a hapless Worker on an assembly line who is tormented both by supervisors and the work itself. After being subjected to a humiliating experiment intended to improve the line's efficiency, the Worker runs through a series of rotating jobs, stints in jail, and other misadventures as he tries to find his purpose in life.

33: Foreman – Master and Victim of Doubletalk

This episode covered Fritz J. Roethlisberger’s classic 1945 article from Harvard Business Review (HBR), “The FOREMAN: Master and Victim of Double Talk.” The article resulted from a study concerning the dissatisfaction of foremen in mass production industries at the time. Foremen suffered under low pay and poor wartime working conditions. Meanwhile, management addressed the foremen’s concerns through short-sighted “symptom-by-symptom” corrective actions to little effect. As a result, foremen were leaning toward unionization, while management found itself unable to keep pace with the social implications of rapidly advancing technologies on the supervisory structure.

16: Contingency Theory – Lawrence and Lorsch

We discuss Paul Lawrence and Jay Lorsch's book “Organization and Environment: Managing Differentiation and Integration” and a series of papers which advance an open systems perspective on organizations. The contingency school postulates that there is not one best way to structure work or an organization. An optimum course of action depends – is contingent – on the external and local conditions in which an organization is inserted.

14: Simply Managing, by Henry Mintzberg

The book we analyzed in this episode, Simply Managing (2013), is an updated study of managers conducted by Henry Mintzberg based on observing 29 managers at all levels of organizations across a range of industries and organizational structures: business, government, healthcare, and pluralistic organizations such as museums and non-governmental organizations.

5: The Law of the Situation – Mary Parker Follett

This episode is a review of one of Mary Parker Follett’s great lectures, "The Giving of Orders," contained in a collection of Follett’s lectures and writings that was assembled by Lyndall Urwick at the end of her life in an effort to preserve her ideas for others. Follett believed that exploring “the science of the situation” involved both management and workers studying the situation together.

Your Kitchen Probably Comes from F. W. Taylor!

It might sound strange at first, but the impact of Taylor's ideas went way beyond factory work and production! The attention for optimizing work activities was taken up by numerous others, the Gilbreth couple perhaps being the most famous ones. Check out the photos in this special post to learn if your kitchen was a product of scientific management!

1: Principles of Scientific Management – F.W. Taylor’s One Best Way

Presents the seminal text that defined Taylorism and scientific management, a ‘scientific’ approach to managing people and work process design. The ‘Principles of Scientific Management’ proposed a ‘scientific’ approach to managing people and work process design. Taylor decried the waste of effort and resources that resulted from inefficient management practices, and thus proposed a science-based way of analyzing and reorganizing both the work and the management of it.