This month’s episode examines a classic study in public administration, Herbert Kaufman’s “The Forest Ranger: A Study in Administrative Behavior,” published in 1960. The U.S. Forest Service was a widely distributed organization with its many Rangers individually assigned to manage large tracts of public land. It would have been easy for the Forest Service to lose control and fragment, but it did not. Kaufman’s study showed how and why the various techniques used by the Forest Service kept the Rangers integrated under a common vision.Read More