bureaucracy

112: Hierarchies & Promotion – The “Peter Principle”

The diligent administrative assistant moves up to supervisor but fails. The assembly line worker is promoted to foreman but cannot do the job. A teacher earns a deputy principal position in a school but falls flat on their face. Why is that? Why does this seem to happen across organizations? In The Peter Principle, Lawrence J. Peter and Raymond Hull not only provides answers to these questions, they delve into all the possible implications. The Principle goes like this, β€œIn a hierarchy, everyone rises to their level of incompetence.” How they derived this principle the subject of our conversation that explores one of the funniest but more insightful book on the perils of organizational life ever written.Read More

48: Stratified Systems Theory — Elliott Jaques

As bureaucracies became more prevalent as a feature of organizations post-WWII, questions surfaced as to how they could be improved. Was there an optimal way to design them? What was the best role of individual members within a bureaucracy? Could individuals be developed to handle higher level roles? Among those asking such questions was Elliott Jaques, co-founder of the Tavistock Institute and later the author of the renowned book Requisite Organization that combined social theories with theories of organization. Read More

6: Bureaucracy – Max Weber

We discuss two chapters of Max Weber's 1922 book Economy and Society. Weber was most interested in bureaucracy. He believed that bureaucratic coordination of activities is a hallmark of the modern and civilized society. This was not least because bureaucracies are organized according to rational principles, and rationality is an ongoing intellectual effort that is subject to education and discipline. In a bureaucratic organization offices are ranked in a hierarchical order and their operations are characterized by impersonal rules.Read More