crisis

26: Enacted Sensemaking in Crisis Situations — Karl Weick

We discuss another JMS classic, Karl Weick's "Enacted Sensemaking in Crisis Situations," that examines how that the central mechanisms behind failure and incidents is given by the interaction between humans and technology (and not by technology in itself). Weick's study examined the the Bophal Disaster, a gas leak incident that took place in 1984 in India and shows how individuals enacted rather than encountered the events.