informal organization

119: Management & the Worker — Roethlisberger & Dickson

We return for another look at the Hawthorne Studies through Fritz Roethlisberger and William Dickson’s 1939 book Management and the Worker. The work chronicles five years of experiments that initially sought the optimal conditions for increased worker performance but evolved into an examination of the social controls that worker exercise over themselves for self-preservation against managerial decisions. It also includes an introspective look into the researchers themselves as they had to design new experiments to make sense of the surprising and contradictory findings. The book is incredibly detailed and laid the foundation for the development of the Human Relations tradition in organization studies.

75: Institutionalization – Philip Selznick

Philip Selznick seeded the origins of institutional theory in organization studies. He brought attention to the symbolic aspects of administration, such as when organizational tools and processes assume an importance beyond their concrete technical value—what he labelled institutionalization. In this episode, we discuss one of his classic works from 1949, TVA and the Grass Roots: A Study in the Sociology of Formal Organization that contributed to his theory of organization through an examination of the Tennessee Valley Authority -- was formed to foster recovery from the Great Depression.