organizational change

114: Sociotechnical Systems — Trist & Bamforth (revisited)

June 6, 2024 Tom Galvin
With over 110 episodes in our catalogue, we decided it was time to take a step back and revisit one of our earlier episodes that continues to come up time and again. Episode 34, covering Trist & Bamforth’s study on the longwall method of coal-getting, was referenced in sixteen (16) episodes since its release. That is more than any other episode! This re-release includes a new supplement further the conversation to contemporary issues and a sidecast on the use of this study as a cautionary tale for professional education.

55: Group Dynamics and Foundations of Organizational Change – Kurt Lewin

May 22, 2019 Tom Galvin
We discuss Kurt Lewin's article, "Frontiers in Group Dynamics," that makes a strong case for treating the social sciences on the same level with the natural sciences--previously, social science was considered neither rigorous nor valid. Using metaphors from physics, Lewin explains social phenomena in tangible, physical terms and explains how individuals within a social space interact in ways that could be measured similarly to physical or chemical phenomenon.

34: Sociotechnical Systems – Trist and Bamforth

October 4, 2017 Tom Galvin 0:15:41
We discuss important article by Eric Trist and Ken Bamforth, “Some Social and Psychological Consequences of the Longwall Method of Coal-Getting,” published in the journal Human Relations in 1951. Eric Trist was a British social scientist best known for his contributions to the field of organization development and one of the founders of the Tavistock Institute. Ken Bamforth was a miner and industrial fellow of the Tavistock Institute. The article’s subtitle is an examination of the psychological situation and defences of a work group in relation to the social structure and technological content of the work system, and explores how a technological change in the coal-mining industry tore apart the social structure of the workers who were supposed to have benefitted from the change. The technological change in question was the mechanization of the process of mining and extracting coal along a very long face, as opposed to the previous ‘hand-got’ methods where small teams would dig out coal from smaller faces.

Reflections on Wieliczka

September 20, 2017 Tom Galvin
Tom reflects on an experience that arose during his preparations for Episode 34 (Trist & Bamforth, 1951). In this post, he reminisces on a bus tour taken in the summer of 2001 from Heidelberg, Germany to the Wieliczka Salt Mines located only a short drive from Krakow. These mines are famous for the salt sculptures and engravings that the miners carved out of the walls as a means of overcoming the harsh and isolated environment.

27: Context and Action in the Transformation of the Firm — Andrew Pettigrew

April 25, 2017 Dmitrijs Kravcenko 0:12:00
We discuss Andrew Pettigrew's classic JMS article, "Context and Action in the Transformation of the Firm,” that introduced Pettigrew's triangle of context, content, and process into the discourse on change management though his study of change in an UK chemical firm.