U.S. Navy

20: High Reliability in Practice – USN Rear Admiral Tom Mercer

Based around a classic work by Weick and Roberts (1993) on Collective Mind in Organizations - where the authors observed and analyzed the way people on the deck of an aircraft carrier function in a collective manner - this episode brings you a discussion of how concepts of High Reliability (see also Episode 11) flesh out in real life!

11: Culture and High Reliability – Bierly and Spender

We discuss Culture and High Reliability Organizing (HRO). While not universally known within management and organization studies, High Reliability is concerned with formal structure and process, as well as informal commitment, motivation and trust. HRO describes a subset of hazardous organizations that enjoy a high level of safety over long periods of time. What distinguishes types of high-risk systems is the source of risk, whether it is the technical or social factors that the system must control or whether the environment, itself, constantly changes.